Table of Contents
Acceptance of Terms
Welcome to the QP Market Network website, which is located at www.qpmarketnetwork.com (the “Website”) under QP Group Holdings Limited. This Terms of Service (“TOS”) govern the use of the Website and any of the QP Market Network services. By entering and using the Website, you indicate that you accept and agree to be bound by this TOS. If you do not agree with this TOS, do not access or use this Website. At QP Market Network’s sole discretion, this TOS may be changed at any time without prior notice. You are responsible for reviewing this page regularly to obtain timely notice of such changes. Your continued use of this site after changes are posted constitutes your acceptance of the new TOS.
Content
Content means any photographs, graphics, images, text, message, creative material, links, comments, and other content that is uploaded and/or generated by you (Collectively, Content) through the use of this Website. You understand that you are solely responsible for any Content you upload, create, post, email, process, store or otherwise make available through your use of the Website and that neither QP Market Network nor any other party involved with the production of any product has no responsibility or liability of any type with respect to such Content. Moreover, you understand that you may be exposed to Content that you consider offensive and you take sole responsibility for such exposure.
Terms of Membership
In order to create a member account, you must be at least 13 years of age. By registering, you represent to QP Market Network that you are at least 13 years old. If you are not at least 13 years old, do not set up an account with QP Market Network.
Storage Policy
A benefit of registered members is the ability to store your image files and design projects before making a purchase. QP Market Network offer free and unlimited storage of Content to members who maintain “Active Participation”. “Active Participation” is defined as making a purchase through the Website at least once every 365 days. If your Membership is inactive for a period of over 365 days, QP Market Network may remove and discard all Content uploaded by you or otherwise made available by you within the Service. You should always preserve your original Content, or make back-up copies of such Content on your personal system and QP Market Network shall have no responsibility for the loss, destruction or deleted Content.
Use of the Website
You must comply with all of the terms and conditions of this TOS when you use this Website. To use this Website,
1.You may not cause harm to the Website or to any of the QP Market Network services including, without limitation, by means of hacking defacement;
2.Transmit any software or other materials that contain any viruses, worms, Trojan horses, defects, or other destructive items to interfere with the QP Market Network and its Service;
3.You may not frame the Website within another website without QP Market Network’s written consent;
4.Modify, adapt, translate, distribute, reverse engineer, decompile or disassemble any portion of the Website without QP Market Network’s written consent;
5.Violates or otherwise encroaches on the right of others including but not limited to rights of privacy, or publicity and intellectual property;
6.Collect information about users, including email addresses, without their consent or sends any form of advertising, mass communication, or solicitation to QP Market Network’s users.
QP Market Network has the sole discretion to (i) cancel your order, transaction, and shipment at any time; (ii) terminate your access to the Website that violates this TOS or the copyrights or other intellectual property rights of any third party, with or without notice to you, You acknowledge and agree that QP Market Network may preserve and disclose Content and your information if required by law.
You acknowledge and agree that you are legally responsible for all actions and communications engaged under your account. QP Market Network takes no liability and responsibility for any Content and communications submitted under your account. You acknowledge and agree to waive any claims against QP Market Network and its affiliates based on or related to the Content and communications submitted on to the Website under your account.
Intellectual Property
QP Market Network solely and exclusively owns all intellectual property and other rights, title and interest in and to the QP Market Network Website and its service, except as expressly provided for in these TOS. You will not acquire any right, title or interest therein under this TOS or otherwise to any intellectual property owned by QP Market Network. Subject to and conditioned upon your compliance with this TOS, QP Market Network grants to you a non-exclusive, non-transferable, without right of sublicense, to access and use the Website and its Content, for the sole purpose of your own personal, non-commercial use. NO Content from this Website includes but not limited to: image headers, buttons, icons, text, graphics, logos, trademarks, coding and user-interface may be downloaded, used, published, distributed, copied or retransmitted without expressly permitted by QP Market Network.
You retain all ownership of Content you submitted to the QP Market Network. By submitting Content to QP Market Network, You hereby grant QP Market Network and/or a third party subcontractor/ partner a nonexclusive, worldwide, transferable license to use, copy, reproduce, modify, publicly display, and distribute your Content, solely for the purposes of enabling you to use our service and/or to process, produce and deliver your product(s). However, by submitting or communicating Content on areas of the service including but not limited to questions, e-mails, surveys, comments, suggestions, reviews, and/or other written information to QP Market Network, you assign, grant and transfer all intellectual property rights of such Content to QP Market Network. QP Market Network may use, copy, publish, share, implement, and transfer such Content for internal use, marketing, advertising and in any way and for any purpose as QP Market Network may decide at its sole discretion.
QP Market Network respects the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, you may contact us here: [email protected]
Privacy Policy
By entering into this TOS, you agree to QP Market Network, use and disclosure of your personal information in accordance with the Privacy Policy.
Third-Party Websites, Software and Services
QP Market Network may use third parties to provide certain services accessible through the Website and /or may include materials from third parties. QP Market Network may provide links to third-party websites as a convenience to you. QP Market Network is not responsible for examining or evaluating the content or accuracy and does not control those third parties or their services, you agree that QP Market Network will not have any liability or responsibility for any third-party materials, services or websites. These third parties may have their own terms of use and policies. You must comply with such terms and policies as well as this TOS when you use those services. If any such terms or policies conflict with QP Market Network TOS, agreements or policies, you must comply with QP Market Network TOS, agreements or policies, as applicable.
Web Addresses (URLs)
QP Market Network may provide you with access to and use of certain personalized pages and the corresponding web addresses (URLs). However, we do not guarantee the availability of any particular web page or URL, and we reserve the right, at any time and in our sole discretion, to revoke, reclaim, suspend, and/or transfer any such web page or URL.
Limited Warranty
QP Market Network warrants product(s) to be in good condition and free from defects in material and workmanship for a period of 10 days from arrival. QP Market Network’s liability shall as limited to repairing or replacing, at its option, any defective product which is returned. For product returns, you are responsible for any shipping charges, custom fees and risk of loss or damage during transit to QP Market Network. Products which have been subjected to abuse, misuse, alteration and modification as determined solely by QP Market Network, are not covered by this warranty.
Limitation of Liability
QP Market Network will not be liable for any property damage, personal injury, loss of use, interruption of business, loss of profits, or other consequential, indirect, incidental, punitive or special damages (including damages relating to data loss or loss of goodwill) arising out of or relating to the use of the Website and QP Market Network service. This applies to all situations however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or otherwise, other than those damages that are incapable of limitation, exclusion or restriction under applicable law.
Title
The ownership, risk of loss, right to possession and title to product(s) shall pass to you upon shipment by QP Market Network to our carrier.
Refund Policy
We get how important your memories are to you. Those moments from your family reunion, your wedding, your kid’s first birthday, their first day of school – they’re priceless. We select only the highest quality items which meet our strict standards for workmanship and designs. Our highly-trained production staff then artfully customizes each order to your specifications. Every package leaving our facility is carefully inspected and we guarantee our personalized products are free of defects and manufacturing errors.
Your order enters our production facilities immediately upon placement of your order, it is extremely important that you review your order for correctness prior to submission. Check your spelling, dates, and names very carefully. Cancellations or changes to personalized orders cannot be accepted once you have completed and placed your order. Completion of your order confirms and acknowledges that you have reviewed and verified the accuracy of your entire order before it was sent. If you find any quality issue with your order, please contact us at [email protected] within 10 days and you may return it to us in new unused condition for a full refund or credits. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect.
In case of and ONLY if there is a manufacturing error or product defect for your order, which is acknowledged officially by us, we will execute the Money Back Guarantee – that you will be fully refunded by PayPal to your original settlement account.
Shipping Time
For customer reference only. www.qpmarketnetwork.com cannot guarantee the delivery standards of the postal services. Delivery standard applies to working days in the destination and excludes the time for customs clearance. You may expect a longer delivery time of additional 3-5 days on top of the normal transit time for remote areas.
Shipping Restrictions
We currently do not offer shipping to the following countries or territories due to legal restrictions or shipping carrier limitations:
| Code | Countries | Status |
| AF | AF – Afghanistan | NO SERVICE |
| AS | AS – American Samoa | NO SERVICE |
| AQ | AQ – Antarctica | NO SERVICE |
| BY | BY – Belarus | NO SERVICE |
| BA | BA – Bosnia and Herzegovina | NO SERVICE |
| HR | HR – Croatia | NO SERVICE |
| CU | CU – Cuba | NO SERVICE |
| EG | EG – Egypt | NO SERVICE |
| GU | GU – Guam | NO SERVICE |
| IR | IR – Iran | NO SERVICE |
| LB | LB – Lebanon | NO SERVICE |
| KP | KP – North Korea | NO SERVICE |
| RU | RU – Russia | NO SERVICE |
| XN | XN – Saint Kitts and Nevis | NO SERVICE |
| RS | RS – Serbia | NO SERVICE |
| SG | SG – Singapore | NO SERVICE |
| XM | XM – Sint Maarten | NO SERVICE |
| SD | SD – Sudan | NO SERVICE |
| SY | SY – Syria | NO SERVICE |
| UA | UA – Ukraine | NO SERVICE |
| YE | YE – Yemen | NO SERVICE |
| ZW | ZW – Zimbabwe | NO SERVICE |
| SS | SS – South Sudan | NO SERVICE |
| XD | XD – South Sudan | NO SERVICE |
| XY | XY – South Sudan | NO SERVICE |
| XC | XC – Clipperton Island | NO SERVICE |
| IC | IC – Canary Islands | NO SERVICE |
| BR | BR – Brazil | Customer needs to confirm his/her willingness to pay over 100% tax |
| GR | GR – Greece | Customer needs to confirm his/her willingness to pay over 100% tax |
| CL | CL – Chile | Customer needs to confirm his/her willingness to pay over 100% tax |
| PE | PE – Peru | Customer needs to confirm his/her willingness to pay over 100% tax |
| IL | IL – Israel | Customer needs to confirm his/her willingness to pay over 100% tax |
PO Box Address
Please note that we are unable to ship to PO Box addresses.
Our couriers do not deliver to PO Boxes. Our couriers are primarily used to track and confirm delivery of their assignments, as well as for guaranteed delivery at specific dates and times, sending a parcel to a post-office box is impossible. With no one to sign and accept delivery of your parcel at the destination, parcels cannot complete their mandate and, as such, will not deliver to a PO Box.
Express/Priority Express Shipping
If customers choose Express/ Priority Express services, they must provide a valid mobile number that the courier can reach out to that customer.
Interpretation
You acknowledge that this TOS shall be governed by the law of Hong Kong, without giving effect to conflicts of law rules. Headings used in these Terms and Conditions are for convenience of reference only and are not intended to be part of, or to affect the meaning or interpretation of, these Terms and Conditions.
Arbitration
Any additional or altered terms attached or adhering to an order shall be null and void and without effect, unless agreed to in writing by QP Market Network. This TOS may not be modified, altered or amended without the written agreement of QP Market Network.
Severability
If any provision of these terms and conditions is held to be illegal, invalid or un-enforceable, in whole or in part, the legality, validity and enforceability of the remaining provisions shall not be affected or impaired. The terms and conditions stated herein are declared to be Severable.
General
You may not assign this TOS without QP Market Network’s prior written consent. QP Market Network is the intended beneficiaries of this TOS. If there is any inconsistency between this TOS and other TOS included with or relating to products purchased from this Website, this TOS shall take precedence.
Our Address
Please send any questions or comments regarding this site to:
21/F, Kings Wing Plaza 2, No. 1 On Kwan Street, Shek Mun, Shatin, New Territories, Hong Kong